Careers
Looking for open-minded individuals who delight in using new ideas to create new markets
At DIGI, we foster growth by continually creating new standards. Creating value that only a new innovation can offer requires development capabilities that stem from original ideas. It also requires sales capabilities that will promote this value until the innovation becomes a new standard.
To discover something new in what is considered commonplace and then turn that something into a tangible product that fascinates customers, you must overcome many obstacles. But the joy of accomplishing this is a great thing in itself. So, we’re looking for individuals who are motivated to carry on our tradition of creating new standards.
Field Service Technician: Hopkinton, MA – Hybrid
DIGI America Inc, was founded in 1974 as the exclusive US distributor of the DIGI brand of supermarket scales and automated wrappers. Since our inception, DIGI America has aggressively broadened the DIGI brand across the United States and expanded our selling territory to include both Central America and the Caribbean. During that time, DIGI America has added major retailers like Costco, Walmart Central America, Ahold USA, Winco, and H.E.B. as valued and loyal customers. DIGI America Inc. continues to offer the highest quality and best value on a comprehensive range of supermarket scales and wrappers, always putting our customers first.
Overview
At DIGI we are always Searching for a New Balance.
Our vision is to create new standards.
Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.
Salary Range: $21 - $26 / hour
Responsibilities
- Calibrate, perform preventative maintenance, service, and repair equipment on site at customer’s location.
- Meet or exceed customer service level agreements
- Provide L1/L2 phone support for DIGI service
- Perform site surveys prior to installation
- Perform installation and necessary tasks to get equipment up and running
- Maintain all documentation as required
- Maintain service vehicle and parts inventory
- On-call rotation is required to support customer base
- Stand, squatting, kneeling in varies environments for long periods of time
- Driving company vehicle long distances between customer locations
- All other duties as assigned
Qualifications
- Associate’s degree or equivalent experience preferred
- Prior experience in field service preferred
- Valid driver’s license and clean driving record
- Basic understanding of electrical and mechanical principles
- Good analytical skills for troubleshooting and diagnostics
- Ability to become Weights and Measures certified within 6 months of hire
Travel
- Travel will be required with the possibility of 10% of the time including overnight.
Please send your resume to resume@us.digi-group.com
Sales Rep – Virginia: Target States: West Virginia, Virginia, Parts of Eastern TN/Western NC - Remote
DIGI America Inc, was founded in 1974 as the exclusive US distributor of the DIGI brand of supermarket scales and automated wrappers. Since our inception, DIGI America has aggressively broadened the DIGI brand across the United States and expanded our selling territory to include both Central America and the Caribbean. During that time, DIGI America has added major retailers like Costco, Walmart Central America, Ahold USA, Winco, and H.E.B. as valued and loyal customers. DIGI America Inc. continues to offer the highest quality and best value on a comprehensive range of supermarket scales and wrappers, always putting our customers first.
Overview
To prospect, promote, and increase customer and dealer accounts in the Mid-Atlantic region as it relates to retail food equipment including digital food industry scales, automated wrapping systems, zero waste solutions, and consumable film/ labels.
Achieve monthly, quarterly, and annual sales plans
Salary Range: $48,000 - $55,000 annually
Responsibilities
- 50% required territory travel to prospect for lead generation & conversion, conduct sales presentations, meet with dealers & customers, demo solutions, and penetrate the addressable target market
- Present, demo, and sell the full portfolio of DIGI products and services to prospects, customers, and dealers/distributors
- Develop solutions based on customer needs through active customer engagement, listening to customer needs, and problem solving with ROI for Digi solutions
- Responsibilities include Cold Calling to establish and develop relationships with new customers and prospects
- After understanding and addressing customers’ needs, prepare quotations
- Develop strategy and actions plans to forecast, meet and exceed sales revenue plan
- Maintain and support existing dealer and customer relationships through regular contact and support
- Increase positive brand awareness through case studies and digital social media platforms
- Utilize expense allowance within company guidelines to maximize sales activity and efficiency/li>
- Expedite the resolution of customer problems and complaints to ensure customer delight
- Work with sales manager and sales team to overcome objections and achieve budget goals within plan timeframe
- Coordinate delivery and installation of DIGI equipment to customers with the assistance of Product Support and Service Teams
- Analyze addressable and adjacent target markets within territory for trends and potential, while tracking and recording progress
- Provide customer feedback including needs, usage, competitor activity, and potential for Digi solutions
Qualifications
- Valid Driver’s License with safe driving record and reliable transportation
- Preferred Business Degree
- 2-3 years of progressive sales experience selling through distribution/reseller network with proven track record for sales growth
- Must reside in the state of Virginia
- Required strong communications, organization, presentation, negotiation, and selling skills
- Knowledge of MS Office.
Travel
- Travel is required, with the possibility of up to 50% - 75% travel required.
Please send your resume to resume@us.digi-group.com
Sales Rep – Northwest: Target States: HI, AK, OR, WA, ID, MT, WY - Remote
DIGI America Inc, was founded in 1974 as the exclusive US distributor of the DIGI brand of supermarket scales and automated wrappers. Since our inception, DIGI America has aggressively broadened the DIGI brand across the United States and expanded our selling territory to include both Central America and the Caribbean. During that time, DIGI America has added major retailers like Costco, Walmart Central America, Ahold USA, Winco, and H.E.B. as valued and loyal customers. DIGI America Inc. continues to offer the highest quality and best value on a comprehensive range of supermarket scales and wrappers, always putting our customers first.
Overview
To prospect, promote, and increase customer and dealer accounts in the Mid-Atlantic region as it relates to retail food equipment including digital food industry scales, automated wrapping systems, zero waste solutions, and consumable film/ labels.
Achieve monthly, quarterly, and annual sales plans
Salary Range: $48,000 - $55,000 annually
Responsibilities
- 50% required territory travel to prospect for lead generation & conversion, conduct sales presentations, meet with dealers & customers, demo solutions, and penetrate the addressable target market
- Present, demo, and sell the full portfolio of DIGI products and services to prospects, customers, and dealers/distributors
- Develop solutions based on customer needs through active customer engagement, listening to customer needs, and problem solving with ROI for Digi solutions
- Responsibilities include Cold Calling to establish and develop relationships with new customers and prospects
- After understanding and addressing customers’ needs, prepare quotations
- Develop strategy and actions plans to forecast, meet and exceed sales revenue plan
- Maintain and support existing dealer and customer relationships through regular contact and support
- Increase positive brand awareness through case studies and digital social media platforms
- Utilize expense allowance within company guidelines to maximize sales activity and efficiency/li>
- Expedite the resolution of customer problems and complaints to ensure customer delight
- Work with sales manager and sales team to overcome objections and achieve budget goals within plan timeframe
- Coordinate delivery and installation of DIGI equipment to customers with the assistance of Product Support and Service Teams
- Analyze addressable and adjacent target markets within territory for trends and potential, while tracking and recording progress
- Provide customer feedback including needs, usage, competitor activity, and potential for Digi solutions
Qualifications
- Valid Driver’s License with safe driving record and reliable transportation
- Preferred Business Degree
- 2-3 years of progressive sales experience selling through distribution/reseller network with proven track record for sales growth
- Must reside in the state of Washington or Oregon
- Required strong communications, organization, presentation, negotiation, and selling skills
- Knowledge of MS Office.
Travel
- Travel is required, with the possibility of up to 80% travel required.
Please send your resume to resume@us.digi-group.com
Field Service Tech - Hybrid NJ
DIGI America Inc, was founded in 1974 as the exclusive US distributor of the DIGI brand of supermarket scales and automated wrappers. Since our inception, DIGI America has aggressively broadened the DIGI brand across the United States and expanded our selling territory to include both Central America and the Caribbean. During that time, DIGI America has added major retailers like Costco, Walmart Central America, Ahold USA, Winco, and H.E.B. as valued and loyal customers. DIGI America Inc. continues to offer the highest quality and best value on a comprehensive range of supermarket scales and wrappers, always putting our customers first.
Overview
At DIGI we are always Searching for a New Balance.
Our vision is to create new standards.
Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.
Salary Range: $21 - $23 per hour
Responsibilities
- Calibrate, perform preventative maintenance, service, and repair equipment on site at customer’s location.
- Meet or exceed customer service level agreements
- Provide L1/L2 phone support for DIGI service
- Perform installation of equipment
- Maintain all documentation as required
- Maintain service vehicle and parts inventory
- On-call rotation is required to support customer base
- Stand, squatting, kneeling in varies environments for long periods of time
- Driving long distances between customer locations
- All other duties as assigned
Qualifications
Travel
Please send your resume to resume@us.digi-group.com
Field Service Tech - Remote Maryland
DIGI America Inc, was founded in 1974 as the exclusive US distributor of the DIGI brand of supermarket scales and automated wrappers. Since our inception, DIGI America has aggressively broadened the DIGI brand across the United States and expanded our selling territory to include both Central America and the Caribbean. During that time, DIGI America has added major retailers like Costco, Walmart Central America, Ahold USA, Winco, and H.E.B. as valued and loyal customers. DIGI America Inc. continues to offer the highest quality and best value on a comprehensive range of supermarket scales and wrappers, always putting our customers first.
Overview
At DIGI we are always Searching for a New Balance.
Our vision is to create new standards.
Using original technology we create new standards for the market - and when these new standards become commonplace, we break with convention and take on the challenge of creating the next standard. We are continually striving to create a new balance.
Salary Range: $21 - $23 per hour
Responsibilities
- Calibrate, perform preventative maintenance, service, and repair equipment on site at customer’s location.
- Meet or exceed customer service level agreements
- Provide L1/L2 phone support for DIGI service
- Perform installation of equipment
- Maintain all documentation as required
- Maintain service vehicle and parts inventory
- On-call rotation is required to support customer base
- Stand, squatting, kneeling in varies environments for long periods of time
- Driving long distances between customer locations
- All other duties as assigned
Qualifications
Travel
Please send your resume to resume@us.digi-group.com
